Software Support Engineer

Organization Esko
Job Function Customer Support
Primary Location United States, Dayton
Schedule Full-time

Software Support EngineerAbout Esko:Esko operates as a subsidiary of Danaher Corporation, one of the best performing Fortune 500 companies. We are a worldwide market leader with software for packaging buyers, designers and manufacturers and hardware products for the packaging, label, sign and display industries. With headquarters in Gent - Belgium, Esko employs around 1,800 people worldwide. Its global sales and support organization covers Europe, the Americas, Asia/Pacific and Japan.Job Opportunity:We are looking for a new colleague to join our team as Software Support Engineer.In this role, you will be responsible for the daily support of our customers with Esko’s workflow products, including:• Remote troubleshooting of system and application problems• Installation and configuration of software applications• Co-operate and follow-up with our R&D teams• Assist and advise users with their software workflows• Create and maintain documentation such as frequently asked questions and knowledge base contentSome of the products you'll be working on as a Software Support Engineer:• https://www.esko.com/en/products

Qualification

• Hands on experience and in depth understanding of at least one of

Esko Automation Engine or Esko WebCenter workflows

PrePress - MIS integrations

PrePress workflows (Kodak Prinergy/InSite, Agfa Apogee, Fuji XMF )

• Hands on experience with Windows networking, services and installations

• Good communication skills, both verbal and written

• Excellent organization and follow-up skills

• Proactiveness and a self-starter

• Strong analytical skills, quick learner and expert troubleshooter

• Ability to work in a virtual team

Our offer

Esko offers a broad array of comprehensive, competitive benefit programs that add value to associates’ and their families’ lives. Whether it’s a health care program or paid time off, our programs contribute to your life beyond the job. Check out our benefits. Learn more at

www.danaherbenefitsinfo.com

If you believe your education and experience are in line with what we’re looking for and you are motivated, ambitious, and seeking a new and exciting opportunity, please submit your resume online at the URL below or at www.esko.com

Diversity & Inclusion

At Danaher, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page—Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values. Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

Company Description

With its solutions Esko helps thousands of companies worldwide to create packaging, signs and displays, and by optimizing their processes. Esko is the worldwide market leader with software for packaging buyers, designers and manufacturers and hardware products for the packaging, label, sign and display industries. With Headquarters in Ghent - Belgium, Esko employs around 1,500 people worldwide. Esko has R&D and manufacturing facilities in five European countries, the United States, China and India. It’s a company continuously being on the verge of creative innovations, quite different from the others.

Esko is a Danaher company (​www.danaher.com). Danaher is a global science and technology innovator committed to helping our customers solve complex challenges and improve quality of life around the world.

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